Use your laptop, tablet or smartphone to check our outages updates to see if we're already aware of an outage in your area. If not, call us to report the outage.
Call for assistance with your BC Hydro account, to request payment arrangements, or billing inquiries.
Monday to Friday: 7 a.m. to 8 p.m.
Saturday: 9 a.m. to 5 p.m.
Closed Sundays and holidays
Request a new electrical connection, alterations to your existing connections or a disconnection. Call the Electric Service Coordination Centre at 1 877 520 1355